service line
Advisor
industry sector
Not applicable
Specialization
deals
management level
Director
Job description and summary
The ME Deals Learning & Development (L&D) leader is responsible for designing and delivering best-in-class learning solutions, which address our business purpose of deals.
The L&D Lead is responsible for the final delivery of training solutions and his/her work covers all aspects of the ADDIE cycle.
Financial
– Recommend budget to post L&D deals across the region
Manage the budget and reporting process in line with corporate strategy, global guidelines and internal staff needs
– Manage and control L&D expenses and hourly cost
Define new and cost-effective delivery models
Ensure that the L&D team delivers value for money, learning solutions on target, and on budget
Client
Acts as a trusted advisor for learning related issues
Manage and maintain strong relationships with regional and global counterparts/stakeholders
Supporting synergies within the business to ensure that our programs support the business in its future growth and encourage business across service lines
Liaise with People Leadership Team (PLT), HCBLs and L&D Leads to develop business skills programs that not only meet current business needs but also anticipate future needs so that we can better support our business growth
Liaise with PLT, HCBLs and L&D Leads to identify areas for future development initiatives
internal process
Manage and implement the Middle East learning strategy in line with corporate strategy, global guidelines and regional focus
Plans, selects, and leads the implementation of global learning programs to meet employee skills development needs
Explore, evaluate and build strong relationships with top external training vendors and certified trainers in line with internal needs
Engage in high-impact L&D projects with global interaction
Manage assessment needs analysis and utilize the findings to map relevant courses accordingly
– Report relevant KPIs to measure cycle effectiveness before and after participation, staff achievements and performance
– Review training course evaluations, objectives and achievements
Manage and implement innovative methods while developing learning activities, whether through facilitation, audio-visual materials, teacher guides, or venues
Identify and integrate best practices and lessons learned into program plans
learning and growth
Work on specific projects related to HR initiatives as assigned
Responsible for continuous professional development of self and junior team members
Technical development of team members
Support internal knowledge management best practices, creating communities of practice within the own team and across the broader functions
Act as a primary resource and liaise with other functional areas of the business, building cross-functional relationships as needed
Create a healthy work environment for employees in the team
education
– Bachelor’s degree in Human Resources, Psychology or Business Administration
Professional accreditation in human resources is preferred
language
– Fluency in spoken and written English, fluency in Arabic is an advantage
Comprehensive experience
10+ years of experience including 7+ years of related experience
Significant experience in an international professional services environment, including an L&D job, is preferred
specific experience
Previous HR experience is an added advantage
Deep understanding of L&D processes, reporting and analysis
Knowledge skills
– Strong Presentation Skills
Strong customer service orientation with the ability to use patience and diplomacy to handle issues
Ability to quickly understand key business challenges and strategic objectives and align learning and development strategy accordingly
Ability to collect and analyze complex business requirements and advise on optimal creative solutions from a learning perspective
– Excellent interpersonal skills and accessibility
Strong conflict resolution/management skills
Knowledge of learning methods and techniques
Knowledge of HR best practices and processes
– Excellent interpersonal and communication skills
– Excellent team building and relationship building capabilities
– Ability to keep highly confidential information
At PwC Middle East, we set an ambitious goal and strive to live it every day: solving important problems and building trust in the community.
We are a community of analysts who come together in unexpected ways to build trust and create sustainable results. We solve important problems, and support each other as we grow, develop and build satisfying careers.
PricewaterhouseCoopers provides industry-focused services to public and private clients across assurance, audit, transaction, advisory, tax and legal services. We leverage our development legacy that brings together the collective expertise of more than 7,000 people in our region with offices in 12 countries to solve for tomorrow.
We strive to deliver consistently innovative work that builds trust and delivers sustainable results. We are proud of the strength that comes from all of our different backgrounds and experiences and value the uniqueness of everyone. We thrive on uncertainty, operate with integrity and benefit from the diverse perspectives of our teams.
If you are looking for a place that nurtures your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagine ways of working to enable you to live a more balanced life, then you are the PwCer of the future.