Being a Pullman employee means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.
What it is for you:
– The employee benefits card offers discounted rates at Accor around the world
Learning programs through our academies
– An opportunity to develop your talent and grow within your real estate and around the world!
– Ability to make a difference through CSR activities, such as Planet 21.
What will you do:
– Provides a friendly and personal welcome to guests
Offers an attentive service and adapts to any restrictions that guests may encounter
Responds to any guest feedback and ensures follow-up
– Establishing good relationships with guests, advising and enhancing customer loyalty
Completes the following tasks:
– Processing points of sale and processing areas
– Welcomes guests and offers waiter service
– Cleans and tidies the restaurant and preparation areas after closing
– Before each work shift, know the composition of the dish and any deficiency
Organizes his work in proportion to the fluctuations in numbers, events and guests
Ensures that the equipment used remains in good condition
– Cares and respects the needs of the guests
Helps increase customer loyalty through quality service
Expresses an attitude in line with the brand, which contributes to creating the friendly atmosphere of the restaurant and dining rooms
– Recommend and promote F&B and bar shows. In a broader context, be familiar with hotel services and latest offers
– Contributes to the achievement of the department’s objectives by respecting the procedures and internal audit in force in the hotel
– Helps manage crockery and appliances by avoiding breakage
May ask for help with inventories
– Ensures workplace stays clean and tidy and consumer goods safety by always respecting HACCP regulations
Respects the instructions and safety guidelines for the equipment used
– Enforces hotel security regulations (in case of fire, etc.)
– Respects the hotel’s commitments to the “Environment Charter” (energy saving, recycling, waste sorting, etc.)
Your experience and skills include:
– Excellent written and spoken English communication skills, along with strong interpersonal and problem-solving abilities.
Attention to the guest, attention to service and attention to quality
– Sales Acumen
– Moving
– good offer
Comprehensive and systematic approach
– creative
Our commitment to diversity and inclusion:
We are a comprehensive company and our ambition is to attract, hire and promote diverse talent.
Why work for Accor?
We are much more than a global leader. We welcome you as you are and can find a job and a brand that matches your personality. We support you to grow and learn every day, making sure that the work brings you purpose in your life, so that during your journey with us you can continue to explore the limitless possibilities of Accor.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.
A caring employer that provides respect, training and career development to our employees. Attractive employer offering over 100 careers across five continents.
We are much more than a global leader. We are 250,000 hoteliers and have the same passion for welcoming. We take care of millions of guests at our 4,300 addresses and on our digital platforms. As operator, franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energies in making “Feel Welcome” resonate as the best hotel promise.
From luxury to economy and in every corner of the world, more than 20 AccorHotels brands meet all the needs of business and leisure travelers looking for comfort, attention and quality service.