Security Supervisor – Saudi National preferred
To ensure a safe environment for hotel staff and guests and to protect hotel assets.
What it is for you:
– The employee benefits card offers discounted rates at Accor around the world
Learning programs through our academies and the opportunity to obtain on-the-job qualifications
– An opportunity to develop your talent and grow within your real estate and around the world!
– Ability to make a difference in the local community through CSR activities, such as Planet 21
What will you do:
To establish a chain of command and responsibility, the supervisor reports directly to the security manager.
Perform duties as per the shift roster prepared by the Security Manager.
Adopting a “service-oriented” approach to the performance of duties in order to operate in harmony with the concept of the resort as a place of hospitality:
– be responsible for the overall performance of the security personnel while on duty and all matters relating to security;
– Exercising flexibility to maintain a balance between effectiveness and non-construction;
– promotion of the image of the “gentleman” instead of the image of the “officer” of the security service;
Acting on behalf of the hotel owner in security matters;
– protect the safety of guests, employees, their property and those belonging to the resort;
Assisting other management in providing services to clients to maintain or enhance services provided other than essential security duties;
Acting as a hotel host by personally welcoming incoming guests and farewell to departing guests;
– welcoming guests and providing assistance;
– to drive guests as often as possible if they are unsure of the location within the resort premises;
Inform all hotel facilities and sell them to all resort visitors.
– Training new LPOs to impart knowledge and job skills,
– Regular SOP tests update.
– Inspect and brief his assignments prior to publication to ensure they are clean and tidy in appearance;
discipline:
– enforcing discipline and reporting, warning or counseling on incidents of indiscipline being appropriately noted;
– Are physically and mentally fit, i.e. any officer who is found to be unable due to illness or intoxication through the influence of liquor or drugs or is not in the correct mental state, shall be referred to the clinic designated by the company for examination and struck out of the duty roster.
A clear and complete understanding of the instructions and information provided in the briefing.
Conduct periodic checks on all “field” officers to ensure that they are vigilant and perform their duties efficiently and effectively. For this purpose, he shall, unless he is otherwise an actual participant, carry out at least two (2) patrols in the whole building during his term of office.
– Conducting investigations and preparing investigation papers and accompanying reports in cases that occur inside the hotel
– criminal acts, losses or accidents to life and property;
– staff misconduct;
Situations affecting guests or employees that may be of interest to management.
– protect and maintain the integrity of the department;
Maintaining officers under his responsibility to ensure that they comply with the correct work attitudes and accepted codes of conduct as expected of an NGO
– Gathering intelligence information from inside and outside the department to assess their integrity and capabilities.
Take appropriate action to inform, encourage or advise, if found necessary, depending on the merits of the shortcomings of the case.
– Monitoring of the resort staff
– Ensure that they abide by the rules of the house;
Marking the movements of employees classified as suspects under investigation.
– Raising informants with the intention of obtaining information of security importance that may be of immediate or future benefit to the administration for the purposes of prevention and detection.
– Maintaining security and order within the resort premises in dealing with criminals, trespassers or difficult personalities.
– Participation in special events or operations conducted or organized by the hotel for VVIPS, shows, etc., a private organization or an individual with an official business associated with the hotel as well as management directed against criminal and unwanted elements.
Keeping the Security Manager updated on all matters of security importance affecting the resort and management.
Take over and inspect all equipment to ensure it is working properly and that all cameras are properly focused.
– Conducting periodic and periodic checks to take immediate follow-up actions to correct defects, damages, etc., which are detailed in the following
Perimeter defense “that is, all fire exit doors, junction doors, etc., which lead to entry or exit from the hotel and which are equipped with locking devices or alarm systems to ensure that they are in good working order as an effective measure against intruders and misappropriation
– fire fighting equipment;
– Walkie talkie.
– CCTV equipment.
Office operating forms.
Perform daily checks on the following items to ensure they are properly maintained, issued and accounted for;
Pocket books.
Security office attendance book.
Entry passes and security gates;
Keys and key records.
– Post customization for Hyde and External Security
– Preparing a meal menu for individual shifts.
Reflect all activities that management enters into in the daily security report.
– Attending the briefing session that will be held thirty (30) minutes before the start of each shift.
– Attending the approval courses conducted by the Hotel Training Department.
Attending meetings and in-service training conducted by the department. Attendance must be mandatory except for those on official business.
Your experience and skills include:
Oral English proficiency.
Experienced in CPR, AED, First Aid, Firefighting and Crowd Control.
A minimum of 3 years’ experience in a similar role in a 5-star hotel or resort with at least one year in a supervisory role is recommended.
Previous experience in the application of military law. Luxury hospitality security experience preferred. Must have knowledge of concepts, practices and procedures commonly used in the field of security/safety.
– Excellent customer service skills.
Experienced in the following computer programs: MS Outlook, MS Word, MS Excel and has a basic understanding of computer operations.
Must have the ability to drive company vehicles and vehicles.
-Must be open to a flexible schedule to include weekends and holidays.
– Must maintain a neat, clean and well-groomed appearance in accordance with Accor standards of personal care.
Your team and work environment:
Banyan Tree will operate and expand the luxury Ashar camp, embracing the region’s Arab heritage to seamlessly blend with the stunning landscapes of Wadi Ashar and stand at the heart of the planned “living museum” experience in AlUla. The camp is located near AlUla’s iconic Maraya Concert Hall and recently hosted guests of the annual Winter At Festival.
Tantora Cultural Festival, which raises the visitors’ experiences by linking them to the nature, art and lineage of AlUla.
Saudi nationals who currently hold this position are invited to apply.
Our commitment to diversity and inclusion:
We are a comprehensive company and our ambition is to attract, hire and promote diverse talent.
Why work for Accor?
We are much more than just a global leader. We welcome you as you are and can find a job and a brand that matches your personality. We support you to grow and learn every day, making sure that the work brings you purpose to your life, so that during your journey with us you can continue to explore the limitless possibilities of Accor.
By joining Accor, each chapter of your story is yours to write and collect, and we can imagine tomorrow’s hospitality.
A caring employer that provides respect, training and career development to our employees. Attractive employer offering over 100 careers across five continents.
We are much more than just a global leader. We are 250,000 hoteliers and have the same passion for welcoming. We take care of millions of guests at our 4,300 addresses and on our digital platforms. As operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energies in making “Feel Welcome” resonate as the best hotel promise.
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