You are the beginning of an exceptional guest experience. As a reservations agent, you will make our guests feel welcome and reflect on the extraordinary experience they have upon their arrival!
What it is for you:
– The employee benefits card offers discounted rates at Accor around the world
Learning programs through our academies
– An opportunity to develop your talent and grow within your real estate and around the world!
– Ability to make a difference through CSR activities, such as Planet 21
What will you do:
– Consistently provide exceptional, friendly and engaging service
– Ensure the best choice for the guest and ensure revenue maximization through additional selling
– Recommend facility facilities and assist guests with information and special requests
– Reserving room reservation requests, entering room lists, and updating accurate information in the system
Your experience and skills include:
– The guest-centered personality is key; Experience is an asset
Previous experience working with Opera or a related system
Strong interpersonal and problem solving abilities
– Fluency in English. Additional languages are a plus
Your team and work environment:
We are dream makers and committed to creating unforgettable moments for our guests and colleagues inspired by authentic Qatari warmth and the essence of generosity.
Our commitment to diversity and inclusion:
We are a comprehensive company, and our ambition is to attract, hire and promote diverse talent.
Why work for Accor?
We are much more than just a global leader. We welcome you as you are and can find a job and a brand that matches your personality. We support you to grow and learn every day, making sure that the work brings you purpose to your life so that during your journey with us you can continue to explore the limitless possibilities of Accor.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.
A caring employer that provides respect, training and career development to our employees. Attractive employer offering over 100 careers across five continents.
We are much more than just a global leader. We are 250,000 hoteliers and have the same passion for welcoming. We take care of millions of guests at our 4,300 addresses and on our digital platforms. As operator, franchisor (Hotel Services), owner and investor (HotelInvest), we invest all our energies in making ‘Feeling Welcome’ resonate as the best hotel promise.
From luxury to economy and in every corner of the world, more than 20 AccorHotels brands meet all the needs of business and leisure travelers looking for comfort, attention and quality service.