Experience/Skills/Years Required in This Role:
• Minimum of 1 year experience in a supervisory capacity in a hotel housekeeping environment
• Good knowledge of Microsoft Office.
• Experience in property management system in hotels.
• Good knowledge of HSK equipment and machinery
• Proven training skills.
• Doing good business.
• Knowledge of people management.
• Describe desirable characteristics or personality traits:
• Positive attitude.
• Fluency in English. Oral and written.
• Professional appearance and etiquette
• Ability to work well as part of a team.
• Able to multitask and work in a fast-paced environment.
• Able to convey information and ideas clearly.
• Administrative skills required, basic arithmetic skills required.
• Organization, supervision and communication skills.
• Computer skills required (basics of Microsoft Excel and Microsoft Word).
• Knowledge and experience in maintaining materials, fabric and floors.
• Knowledge and experience in the use of chemicals.
• Able to interact with guest respectfully, naturally and efficiently.
• Awareness of FLHSS standards, and diligent attention to safety.
• Work well in stressful situations and high pressure.
• Proactive with an accurate eye for detail.
• Effective in listening to, understanding and clarifying the concerns and issues raised by co-workers and guest.
• Work with limited supervision.
Duties will require:
• Work in shifts and work schedules based on job demands.
• Walking and standing most of the working day: standing, long walks and reasonable lifting
• Work in a crowded and noisy environment
• Preparedness is required in case of emergency.
A caring employer that provides respect, training and career development to our employees. Attractive employer offering over 100 careers across five continents.
We are much more than a global leader. We are 250,000 hoteliers and have the same passion for welcoming. We take care of millions of guests at our 4,300 addresses and on our digital platforms. As operator, franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energies in making “Feel Welcome” resonate as the best hotel promise.
From luxury to economy and in every corner of the world, more than 20 AccorHotels brands meet all the needs of business and leisure travelers looking for comfort, attention and quality service.