VAC7941 – New Business & Partner Manager
Company:
Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer to our vision to be among the top 20 telecom companies in the world by 2020.
We are a dynamic global communications company operating in 17 countries in the Middle East, North Africa and Asia. We cover more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ nearly 1,000 talented people, all of whom lead Ooredoo to be the number one choice for world-class telecom services in Kuwait. In the face of increasing competition, increasingly sophisticated technology and increasing customer expectations, nothing is more important to our success than our team and it is a team you can be a part of.
Ooredoo’s future is bright, and you can be part of our continued success.
Role:
• Responsible for development life cycle activities for all new products and services from concept stage to technical and commercial readiness in accordance with relevant product development standards. This includes managing the entire portfolio of new businesses with full responsibility for profits and losses including revenue, cost and gross margin
• Responsible for revenue and cost P&L for content services and partner management to support new business activities. In addition to relationships with Lifestyle partners such as Entertainer, Urban Point and Nojoom to provide lifestyle benefits and bring on board Marquee partners such as Netflix, Amazon, YouTube, Apple, Google and others as well as launching TV services for Ooredoo customers on OTT platforms.
• Responsible for relations with banks and financial institutions to launch financial services. Develop GTMGo to plan with relevant stakeholders in the company and outside such as technical, financial, organizational, communications, agencies and partners.
• In addition to business improvement and development, by strengthening and developing relationships with customers and partners and working to improve profitability through careful strategic planning and
• Oversee research on innovative services and business opportunities to support new revenue streams and growth opportunities and review the development of innovative service concepts to enhance the company’s reach.
Main responsibilities and activities:
• Create and review business cases including the plan to provide the required products or services within constraints such as time, cost, feasibility study and quality standards.
• Marketing planning and budgeting operations with the ability to understand complex financial information.
• Good knowledge of digital applications, up-to-date in the mobile digital industry, business modeling, current trends, market dynamics and customer needs.
• Evaluate and identify new services that Ooredoo should add.
• Post-launch product analysis management
• Plan and manage new product development with all internal and external stakeholders and ensure that they:
• Able to generate revenue
• To have a positive impact on the company’s brand.
• Improving the customer experience
• Dealing with everyday issues
• Review the impacts of risks on the overall scope of development, scheduling, and the end user experience.
• Manage functional testing of commercial projects from the idea stage to live on projects and releases
• Commercial negotiation skills to ensure that all deals and contracts are closed with a higher share of revenue and margin.
• Manage discussions with technology of requirements relating to new products and access channels
• End-to-end negotiation with content suppliers (ie identification of new suppliers, selection of services, termination of contracts, etc.).
• Coordinating the completion and delivery of new product or service projects including setting deadlines, assigning responsibilities across functions, and monitoring and documenting project progress.
• Monitor the ongoing progress in product development in terms of plans versus actual.
• Pre-identify, document and report to stakeholders any deviations from the agreed Product Development delivery plan.
• Partner with Marketing, Product Marketing, Customer Service, Training, PMO, Technology, TPMO, Finance and Sales to evaluate, plan, coordinate, train and deliver new profitable services up to the commercial launch stage.
• Actively collaborate with test participants and stakeholders within the company in addition to those on the vendor side.
• Oversee research on innovative services and business opportunities to support new revenue streams and growth opportunities.
• Create drivers and review regularly for testing methodology.
• Review the development of innovative service concepts to enhance the company’s reach.
• Communicate effectively with internal and external parties to understand customer needs for end users to develop and deliver new related products and services.
• Keep abreast of the latest international developments in telecom / GSM services and communications in general to benefit the company.
• Attending trainings, seminars, conferences, vendor meetings, presentations and weekly meetings, as needed, to stay fully updated with the latest evolving business ideas
qualifications:
• Bachelor’s degree in Marketing, Information Technology, or a related field of education
• Strong analytical skills
• Strong project management skills
• Strong management skills
• Strong technical skills
• Strong interpersonal communication skills
• Comprehensive knowledge of telecommunications and comprehensive knowledge of product life cycles
• Knowledge of IP, SMTP, IMAP, POP3, SyncML, MAP, CAMEL, SMPP, XML, HTTP and other related protocols
We are a leading international communications company providing mobile, fixed, broadband and managed services to businesses tailored to meet the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching people’s lives and our belief that we can stimulate human growth by leveraging connections to help people achieve their full potential.
Formerly known as The Qtel Group, we have a customer base of $92.9 million and revenue of $9.3 billion in 2012.