• Provide leadership to assigned staff through strong organizational skills and proven ability to coach, train, motivate, schedule, mentor, direct and monitor staff and discipline staff.
• Carry out daily housekeeping in a professional manner, respecting staff opinions, listening to concerns, and responding to them, and treating staff and visitors with respect and courtesy.
• Performs daily rounds, initiating contact with clients, employees, patients and others in the workplace.
• Performs employee monitoring reports with staff, as well as conducting patient satisfaction surveys.
• Ensures compliance with Acciona’s policies and procedures by meeting and communicating regularly with employees to ensure their awareness.
• Assigning personnel to defined work areas or project duties and distributing appropriate project documents, records or task sheets.
• Respond to client requests to resolve operational issues in a timely manner and follow up on specific concerns in accordance with the escalation protocol.
• Allocate equipment to employees and monitor daily use, cleaning and maintenance of equipment.
• Focuses on quality management to ensure that the standards in the contract with clients are met and maintained.
• Performs quality audits on a regular basis and follows up with staff on areas where there are deficiencies.
• Participates in safety management and infection control programs and is responsible for maintaining a safe work environment at all times.
• Conducts regular employee education and information meetings (toolbox/safety tips) in designated work areas.
• Identifies the supplies that are required to be ordered from suppliers.
• Monitors proper use and care of supplies and materials.
• Provides hands-on support when needed or during outbreaks in units where additional precautions may be required.
• Ensures that employees receive appropriate guidance, initial training and continuing education.
• In consultation with the HR Manager, investigates and resolves HR issues and problems involving employees.
• Provides training, and other disciplinary measures as required.
• Resolves any other operational issues arising during shift through discussions with other supervisors and guidance from the Operations Manager.
• Ensures compliance with departmental budget for staff, supplies and other items by completing a variety of reports such as Daily Hours and Consumer Inventory reports, as well as other statistical data.
• Performs other duties as required.
University qualifications: Diploma or Bachelor’s
• Other certificates obtained: any certificates
• Nature and duration of previous experience: 2-3 years’ experience as a supervisor in a healthcare facility or similar role
• Specialized knowledge: Housekeeping
• Personal skills and personality traits: supervisory, leadership
• Age range: 25-40
• Gender Preference: Any
• Nationality Preference: Any
Language Proficiency: English
• Current location: Qatar
ACCIONA is one of Spain’s main business groups and is a leader in the areas of infrastructure development and management, renewable energy, water and services.
With a century of history, and more than 30,000 specialists, it operates in more than 30 countries on five continents. ACCIONA is included in Spain’s premium Ibex 35 index and is a major stock in the market (see financial information).
ACCIONA’s position as a leader in development and sustainability expresses its ability to respond to the challenge of achieving sustainable development through all its areas of activity. One of its specific commitments is to steadily reduce its carbon footprint and lead the transition to a low carbon economy. ACCIONA’s activities and companies avoid millions of metric tons of emissions each year (see Emissions Scale). The Sustainability Master Plan develops the company’s sustainability strategy.