Guest Service Agent
You are passionate about people, you are generous, attentive and free.
You are already a part of the hospitality industry and you are looking for a team that takes pride in developing their talents then let us get to know you better by submitting your application.
This role represents a great opportunity to join a diverse team of proactive, curious and creative professionals who master the art of welcoming, connecting and serving others.
You are passionate about people, you are generous, attentive and free.
You are already a part of the hospitality industry and you are looking for a team that takes pride in developing their talents then let us get to know you better by submitting your application.
Help us put such a big smile on every face that a mask can’t hide!
Caring for others is our superpower!
What it is for you:
– The employee benefit card offers discounted rates at Accor around the world
Learning programs through our academies and the opportunity to obtain on-the-job qualifications.
– An opportunity to develop your talent and grow within your real estate and around the world
– Ability to make a difference in the local community through CSR activities, such as Planet 21
What will you do:
Welcome, check-in, respond to requests and settle accounts while providing exceptional service
– Take the initiative to add a personalized experience
– Proudly upgrade hotel facilities, looking for opportunities to enhance guest stay through additional selling
Your experience and skills include:
– Fluent in Arabic
Relevant previous experience
The ability to focus attention on the guest’s needs, and remain calm and tactful under pressure
Strong interpersonal and problem solving abilities
Comfortable to work cohesively as part of a team in a fast-paced environment
Our commitment to diversity and inclusion:
We are a comprehensive company and our ambition is to attract, hire and promote diverse talent.
Why work for Accor?
We are much more than a global leader. We are 280,000 women and men who put people at the heart of what we do, and nurturing a true passion for service and achievement means joining Accor to embark on a unique life journey to imagine the hospitality of tomorrow.
A caring employer offering respect, training and career development to our employees. Attractive employer offering over 100 careers across five continents.
We are much more than a global leader. We are 250,000 hoteliers and have the same passion for welcoming. We take care of millions of guests at our 4,300 addresses and on our digital platforms. As operator, franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energies in making “Feel Welcome” resonate as the best hotel promise.
From luxury to economy and in every corner of the world, more than 20 AccorHotels brands meet all the needs of business and leisure travelers looking for comfort, attention and quality service.