Ibis & Adagio Doha Hotel
Alternate Director
Alternate managers are responsible for overseeing the general day-to-day operations of the front office.
What it is for you:
– The employee benefits card offers discounted rates at Accor around the world
Learning programs through our academies
– An opportunity to develop your talent and grow within your real estate and around the world!
– Ability to make a difference through CSR activities, such as Planet 21
What will you do:
Responsible for ensuring efficient operation in the front office
Ensure that all team members are properly trained
– To deal with complaints / accidents / accidents that occur in the hotel when needed
To manage and motivate teams to increase sales and to ensure that the prices offered match the instructions received.
– To ensure relevant/relevant shift record is kept up-to-date and to check record from different departments of the front office
Develop high quality relationships with guests throughout their stay, in order to encourage loyalty.
Your experience and skills include:
At least 2 years of experience in a similar role in a 4-star hotel.
Certificate or Diploma in Hospitality Management is an asset
Knowing the opera.
Computer knowledge in MS Office (Word, Excel, PowerPoint).
– Proficiency in the English language. Arabic and French are an asset.
Experience in the hotel loyalty program is an asset.
Passion for guest service.
Excellent written and oral communication, interpersonal and leadership skills.
Highly organized, results oriented with the ability to be flexible and work well under pressure.
You must have the ability to handle many tasks and guest requests.
Must possess or seek certification in Basic First Aid.
Strong guest service orientation and training skills background required.
Ability to work independently and prioritize responsibilities.
Your team and work environment:
IBIS & Adagio has a total of 306 keys including units sold plus 1 F&B outlet, gym and pool in the lobby café.
Our commitment to diversity and inclusion:
We are a comprehensive company and our ambition is to attract, hire and promote diverse talent.
Why work for Accor?
We are much more than a global leader. We welcome you as you are and can find a job and a brand that matches your personality. We support you to grow and learn every day, making sure that the work brings you purpose in your life, so that during your journey with us you can continue to explore the limitless possibilities of Accor.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.
A caring employer that provides respect, training and career development to our employees. Attractive employer offering over 100 careers across five continents.
We are much more than a global leader. We are 250,000 hoteliers and have the same passion for welcoming. We take care of millions of guests at our 4,300 addresses and on our digital platforms. As operator, franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energies in making “Feel Welcome” resonate as the best hotel promise.
From luxury to economy and in every corner of the world, more than 20 AccorHotels brands meet all the needs of business and leisure travelers looking for comfort, attention and quality service.