who are we
We are a leading partner for luxury throughout the Middle East. With over 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by providing outstanding service to our partners and delighting all our customers. We are rapidly moving from a traditional luxury distributor and retailer in the Middle East, to a hybrid retailer that brings luxury experiences to the fingertips of customers everywhere.
To support the next phase of our growth, we look forward to building a world class team. From physical retail to supply chain and customer loyalty, we aim to use technology and data to continually improve every aspect of our operations. We are looking for the best talent to join us on this journey of exploring new horizons together.
what are you going to do
At Chalhoub, there is always a new adventure to discover. As the Creative for Faces Director, you will be responsible for setting strategy, performance, and delivery of all digital and physical content across the company.
Working closely with our creative function, you will act as a custodian of the brand identity by managing priorities and planning the broader communication strategy ensuring that our client community grows in terms of reach and engagement, meeting business KPIs within budget and at scale, and giving visibility to key stakeholders across the team.
Manage and track brand budget and content, ensuring funds are closely monitored, and spending carefully planned
Managing a team of graphic designers and content specialists
– Stay on top of trends both online and offline
Manage overall concepts and creative implementation of all 360 campaigns across all marketing touchpoints
– Review and implement brand book updates throughout the year to ensure it is always up-to-date and evolving
Responsible for all packaging design/branding touch points
Defining and implementing a comprehensive strategy aligned with our business objectives and brand vision, as a multi-channel luxury retailer that explores the relationship between content, commerce and culture
Feed the content team with performance insights, actively fostering a culture of growth as the team regularly looks for opportunities to improve reasoning, distribution, scheduling, and amplification of content within a rigorous and rapid testing and learning environment
Retain ownership and accountability for the performance of our content platform to deliver business KPIs
Manage the brand and content department, ensuring on-time delivery of work and overall quality of implementation in line with brand standards
Collaborate with design and product teams to build exceptional digital interfaces and content experiences that enhance the overall customer experience
Work closely with the Creative team to ensure that the brand image is protected and improved
Partner with the PR and Communications team to co-manage strategic partnerships, events and social media to ensure our online community grows in terms of reach and engagement, through the development of both the original content series and a curated editorial programming schedule
Partnering with the retail marketing team to support in-store programming, providing strategic alignment and consulting so that the overall program aligns with the creative vision of our General Manager
Regularly work with the user experience and marketing team/s to proactively utilize content as a channel to promote and amplify our strategic interests in line with our editorial viewpoint and approach
What you will need to succeed
Previous experience in a similar role in beauty for more than 3 years
– Experienced in brand creation and development
Passion for content and strong understanding of production, graphic design and animation
A creative thinker who is not afraid to think outside the box and push boundaries
Management Experience – Ability to lead, inspire and motivate a team of graphic and production designers
Ability to lead content strategy for all channels, as well as creative direction in terms of production management with agencies
Solid understanding of social media, e-commerce and the different content required for each platform
– Ability to tell the story every day and feed different social channels with engaging content
Previous experience working in the cosmetology/cosmetic field, especially skincare is essential. Passion for beauty and wellness
Preferably know the Middle East
– Arabic speaking feature
What we can offer you
With us you will turn your aspirations into reality. We will help shape your journey by enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our group offers diverse career paths for those extraordinary, every day.
We understand the value you bring, and strive to provide a competitive benefits package that includes healthcare, child education contribution, remote and flexible work policies, as well as exclusive employee discounts.
The Chalhoub Group has been the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
Blending its experience in the Middle East and its intimate knowledge of luxury, Chalhoub Group is building brands in the region, by providing outstanding service to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as operating more than 470 retail outlets, the group’s success is attributed to its most valuable assets of highly skilled and dedicated teams. Professionalism and passion are what fuels the competitive advantage of the Chalhoub Group in today’s market.
Through its commitment to implement sustainable practices in its business, in 2013 the Chalhoub Group was awarded the CSR Label from the Dubai Chamber of Commerce.