who are we
We are a leading partner for luxury throughout the Middle East. With more than 600 stores, 300 brands and more than 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by providing outstanding service to our partners and delighting all our customers. We are rapidly moving from a traditional luxury distributor and retailer in the Middle East, to a hybrid retailer that brings luxury experiences to the fingertips of customers everywhere.
To support the next phase of our growth, we look forward to building a world class team. From physical retail to supply chain and customer loyalty, we aim to use technology and data to continually improve every aspect of our operations. We are looking for the best talent to join us on this journey of exploring new horizons together.
what are you going to do
– Co-create, lead and disseminate strategies for culture and people experience in the country with COMEX
Leading group culture initiatives in collaboration with centers of excellence and individual partners
Test bed design and culture, people experience initiatives in the country and back-to-back engagement with the group
Adopt, personalize and include people’s experiences and cultural initiatives, and make them relevant
Manage employee voice workshops, focus groups, events, and headquarters
Supporting business leaders in participating in the formation of strong team cultures
Create and manage people-centered communications and cultural change management campaigns
– Drive our participation through our internal and external social media channels
– Lead group culture initiatives, test bed in the country, and share back with the group
– Deploy UX and people experience of products in the country, eg on board, internal navigation
Run Design Thinking workshops to customize group employee journeys
Availability of remote work tools and their allocation according to the needs of the country
Publishing hybrid and flexible work
– Leading the “Great Place to Work” initiative
Lead, empower and inspire the experience of individuals and cultural communities in increasing employee engagement and satisfaction
– Activating collective culture initiatives across the country (office, stores, stores)
Adopting, personalizing and integrating people’s experiences and cultural initiatives in the country
Identify people facing challenges and pain points through focus groups and drive implementation of the action plan
Partnering with the country’s leadership team to drive the formation of culture and workplace improvement in the country
– Managing the overall marketing and communications for different people culture and culture initiatives
– Source and lead welfare initiatives across the country (office, stores, warehouses)
What you will need to succeed
– Excellent interpersonal and communication skills
Experience in leading and developing teams to deliver exceptional customer experience to internal and external partners
4-6 years of relevant experience in HR and culture management is preferred
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey by enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our group offers diverse career paths for those extraordinary, every day.
We understand the value you bring, and strive to provide a competitive benefits package that includes healthcare, child education contribution, telecommuting and flexible policies, as well as exclusive employee discounts.
The Chalhoub Group has been the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
Blending its experience in the Middle East and its intimate knowledge of luxury, Chalhoub Group is building brands in the region, by providing outstanding service to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as operating more than 470 retail outlets, the group’s success is attributed to its most valuable assets of highly skilled and dedicated teams. Professionalism and passion are what fuels the competitive advantage of the Chalhoub Group in today’s market.
Through its commitment to implement sustainable practices in its business, in 2013 the Chalhoub Group was awarded the CSR Label from the Dubai Chamber of Commerce.