Application Consultant – Contact Center | Job in Cairo, Egypt by IBM Middle East | GulfTalent

an introduction
IBM Application Consultants work directly with our clients on key initiatives. You will have the opportunity to build an in-depth understanding of their business issues and implement organizational strategies that drive change adoption. We are looking for experts who can build credibility and trust with our clients and deliver knowledge that meets individual and unique business needs.

Your role and responsibilities
Over the past 100 years, IBMers around the world have helped make the world work better and smarter. In this new era of Cognitive Business, IBM is helping to reshape industries by bringing together our expertise in cloud, analytics, security, mobile, and the Internet of Things: changing how we create, collaborate, analyze and share. From transforming healthcare to improving the retail shopping experience – that’s what IBMers do. In Africa, we have been changing the way the continent does business for over 50 years, and as our company continues to grow, we are looking for talented professionals to join us in this new era.

Join us and be part of a diverse and global team of thinkers and doers, and make an impact.

This role advises their clients on application development methodology and tools. They perform as application development experts for existing or new applications. This role helps guide and educate their clients’ project members. The employee focuses on individual/team goals and the development of professional effectiveness.

Technical and professional experience required

skills:

environment:
• Professional knowledge related to the incumbent’s position, team and management.
• Requires the ability to quickly absorb professional knowledge and develop skills.

READ MORE  Kitchen Helper | Job in Kuwait City, Kuwait by HR Plus Consultancy | GulfTalent

Contact/Negotiation:
• Relying on professional concepts to cooperate with others to carry out assigned duties. Negotiation is required.

solving problems:
• Identify work-related problems. Analyze causes using existing techniques or tools, and prepare alternatives and recommend solutions.
• Challenge the validity of certain procedures and processes with the intention of enhancing and improving them.

Contribution/Leadership:
• Works on professional projects, and work is often reviewed for development purposes.
• Understand the professional group’s standard mission and vision in its area of ​​competence.
• It may directly affect the people in your project.
• The position may require coordinating the activities of less experienced or less knowledgeable team members.

For more than six decades, IBM Middle East and Pakistan has played a vital role in shaping the region’s IT landscape. Today, IBM is part of the region’s technology fabric, solving real-world business and societal challenges, with offices in the UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, as well as a variety of hubs across the region.

Within the region, IBM currently has leading initiatives in cloud computing, analytics, mobile devices and security, as well as nanotechnology, e-government, healthcare and many more, in collaboration with leading educational institutions and governments. IBM supports hundreds of customers to drive transformation through technology, contributes to regional research and development programs and has an active Corporate Services Program (CSC).

Reinvention is a key word in the company’s history, and today, IBM is more than just a “hardware, software, services” company. IBM is now emerging as a knowledge solutions and cloud platform company.

READ MORE  Waitress | RTC-1 Employment Services

Source link

Leave a Comment