Riva – a unique restaurant, bar and beachfront located in the famous Palm Jumeirah with stunning views of the Arabian Gulf, Burj Al Arab and the downtown skyline. A relaxed, lively, fun and family friendly environment perfectly suited for any occasion.
Voted as one of the Best European Restaurants of 2019, BBC Good Food Best Beach Club 2018 and What’s On Awards for Best Day Out 2016. Riva offers an unforgettable dining experience, temperature-controlled pools and a pristine 300-meter beach. in Dubai.
At Accor, our operations thrive on the commitment of colleagues who represent our values.
Main roles and responsibilities
Greet guests and present them with a menu.
– Inform guests of special items of the day and menu changes if any.
Suggest foods and drinks to the guest and also try to sell them.
– Take food and drink orders from the guest on the order taking pads
– Obtaining revenues, issuing receipts, accepting payments and re-change.
Perform basic cleaning tasks as needed or as directed by supervisor.
Mobilizing absent employees as needed in any of the food and beverage departments within the hotel.
– Hit the order on the POS machine and make sure to enter the special requirements that the guest put in while ordering the food. For example: without garlic, a little spicy, etc., without eggs, etc.
– Communicate with the guest and provide assistance with their inquiries.
Work as a team to accomplish all job tasks at any time.
Monitoring guests and ensuring their satisfaction with food and service.
– Immediate response to guest with any additional request.
– Receive guest feedback and encourage guest to share their feedback on our social media platform, like trip advisor, trust you etc.
Maintain proper dining experience, deliver items, cater to customers, serve desserts and drinks, remove courses, replenish utensils, and refill cups.
– Open and pour the drink on the side of the table.
Consistently adhere to grooming and appearance standards.
Understands and can communicate the products and services available at the resort.
– You should have some familiarity with basic cooking knowledge.
– Assisting other areas of the restaurant such as answering phones and completing financial transactions.
Print closing report and cash drop with the front office/accounts department.
– Calculate credit card settlements for the day with batch closing report from EDC.
– Close the shift at the POS terminal.
– Other tasks assigned
qualifications:
– Excellent written and verbal English communication skills
– Trustworthy with attention to detail and high levels of accuracy in their work
Passion for guest service
Proactive and energetic with a positive “can do” attitude
Ability to multitask with prioritization skills
– Know the products / items sold at the outlet
– Proficient in the use of the micro
Our commitment to diversity and inclusion
We are a comprehensive company and our ambition is to attract, hire and promote diverse talent.
Why work for Accor?
We are much more than just a global leader. We welcome you as you are and can find a job and a brand that matches your personality. We support you to grow and learn every day, making sure that the work brings you purpose to your life, so that during your journey with us you can continue to explore the limitless possibilities of Accor.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor.
Do what you love, care about the world, and dare to challenge the status quo! # no limits
A caring employer that provides respect, training and career development to our employees. Attractive employer offering over 100 careers across five continents.
We are much more than just a global leader. We are 250,000 hoteliers and have the same passion for welcoming. We take care of millions of guests at our 4,300 addresses and on our digital platforms. As operator, franchisor (Hotel Services), owner and investor (HotelInvest), we invest all our energies in making ‘Feeling Welcome’ resonate as the best hotel promise.
From luxury to economy and in every corner of the world, more than 20 AccorHotels brands meet all the needs of business and leisure travelers looking for comfort, attention and quality service.