– Present the menu to customers when they arrive, help pick their items, take orders and deliver food in a timely manner
Communicate efficiently with kitchen staff and baristas to ensure customer satisfaction and liaise with other departments to ensure operations run smoothly
– Arrange table setting before and after each customer according to the specified brand standards
Ensure that staff provide friendly, professional and timely service at all times and promptly report any customer discrepancies/complaints to the Duty Manager
– Collecting bill payments from customers and delivering them to the teller
qualifications
– Certificate of Secondary Education
One to two years experience in customer service in a similar role
– Fluency in English. Arabic plus
Communication Skills: Level 2
Cultural Awareness: Level One
Change and adaptability: Level 1
Customer Focus: Level 1
Leadership and Results: Level One
Initiative: Level 2
Teamwork: Level 2
The Azadea Group is a leading fashion and lifestyle retailer that owns and operates over 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the group has grown into a large chain of stores representing leading global brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia. With more than 11,000 employees, the company boasts a strong infrastructure that oversees more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and the United Arab Emirates.