Job purpose
The position is responsible for developing employer branding initiatives, sourcing and selecting candidates, that support the hotel business objectives of recruiting the right and best talent to meet operational needs as a world-class hospitality icon.
Main Interactions
internally
Talent and culture team.
– Executive Committee, department heads, department heads and all colleagues.
externally
– Candidates.
– Domestic and Foreign Hospitality Institutions – ITE, SATEC, Polytechnic, Universities, etc.
– Vendors – Recruitment agencies / headhunters, external companies, etc.
Basic Responsibilities
Backers work on employer brands
Assists in strategizing and driving continuous progressive best practices in promoting the employer’s brand as an employer of choice.
Helps maintain the hotel’s position as an employer of choice and an icon of world-class hospitality.
– Helps compare with the best in class not only in international and local hospitality but in all industries around the world.
Coordinates with marketing communications on work related to the employer’s brand.
Assists in the preparation and presentation of relevant talent and culture awards.
Selects and hires the right fit and the best talent
Works with Operational ExCo and department heads and department heads to develop and propose plans related to manpower requirements in ensuring that the hotel is operating properly to the expected level of business.
Identifies recruitment needs and develops strategies for different profiles of candidates.
Promotes and manages the hotel’s peer referral program.
– Ensures fast and accurate posting of job vacancies on various websites – hotel website, job and school portals, etc.
Organizes, coordinates and actively participates in recruitment campaigns such as career and career fairs.
– Proactively sources passive candidates.
Manages the selection processes for successful recruitment.
– Evaluates and evaluates potential colleagues.
– Conducts reference checks before submitting job offers.
Discusses package prospects with candidates before submitting job offers.
Ensures a smooth transition to the talent and culture operations team upon completion of successful job offers.
Linking to major agencies and suppliers of manpower and possible sources of employment
Networks with recruitment agencies, educational institutions, government agencies, etc. for potential workforce and sources of employment to take advantage of new avenues and government grants available.
Assist in defining the compensation structure and competitive advantages
– Helps compare with the best luxury hotels in its category.
Assists with checking with other industries for innovative initiatives and programs for approval, modification and implementation.
Ensures positive candidate relationship management
A warm welcome to the candidates and personal experience.
– Candidates’ communications and responses quickly and professionally.
Ensures that unsuccessful candidates receive a response, and CVs are kept in the database for future reference.
Holds follow-up conversations with new colleagues one month after starting work to ensure proper stability and understanding of any challenges on the job.
Continues to follow up on conversations with the Talent and Culture process team.
Participation in broader functional relationships
Assists and supports the talent and culture team on projects and fellow activities as required.
Implement talent and corporate culture initiatives and programs in a timely manner.
Supports AccorHotels values of guest passion, sustainable performance, open spirit, innovation, trust and respect in carrying out all duties and responsibilities, ensuring full compliance by all departments.
Participates in and supports sustainability in corporate initiatives and programs such as Planet 21 – Corporate Social Responsibility, Diversity and Inclusion, Women in AccorHotels Generation (WAAG), etc.
Performs any other duties and responsibilities that may be assigned.
Key Complications/Critical Issues in the Job
Continuing challenges and shortages of national labor with limited quotas for foreign labor permits. Challenges in attracting and retaining local talent to work in the hotel industry.
Compete with other industries in compensation and benefits.
Labor-intensive in a luxury hotel erected despite the application of appropriate technologies and systems.
Short operational cycle and lead time for forecasting manpower needs.
– Response time limit when deciding to submit job offers to candidates.
Respond to candidates in a timely manner.
– Dealing with candidates’ expectations on position and package.
Profile personly
Knowledge and experience
Higher education with a specialization in human resources from a reputable institution.
Working knowledge of Microsoft Office (Excel, Outloook, Powerpoint, Word).
Competencies
Oral fluency and written excellence in the English language.
Ability to speak other languages and basic understanding of local languages and dialects is an advantage.
– Strong communication with presentation and influencing skills.
Strong interpersonal skills with the ability to work with colleagues from different cultures and communicate well with colleagues at all levels.
Good understanding of what it takes to build a strong service culture into a world-class hospitality icon.
Driven and ability to work independently with high proactivity in a dynamic environment.
– Ability to contribute and work effectively within a team.
Creative and resourceful.
Flexible and able to effectively embrace and respond to change.
– sense of urgency
Loyalty, high integrity and ability to maintain confidentiality.
A caring employer who offers respect, training and career development to our employees. Attractive employer offering over 100 careers across five continents.
We are much more than just a global leader. We are 250,000 hoteliers and have the same passion for welcoming. We take care of millions of guests at our 4,300 addresses and on our digital platforms. As operator, franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energies in making “Feel Welcome” resonate as the best hotel promise.
From luxury to economy and in every corner of the world, more than 20 AccorHotels brands meet all the needs of business and leisure travelers looking for comfort, attention and quality service.