Company:
Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer to our vision to be among the top 20 telecom companies in the world by 2020.
We are a dynamic global communications company operating in 17 countries across the Middle East, North Africa and Asia. We cover more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ nearly 1,000 talented people, all of whom lead Ooredoo to be the number one choice for world-class telecom services in Kuwait. In the face of intense competition, increasingly sophisticated technology and increasing customer expectations, nothing is more important to our success than our team – a team you can be a part of.
Ooredoo’s future is bright, and you can be part of our continued success.
Role:
Implementation and management of mobile financial services. In addition to leading the formulation of the MFS services strategy in line with the overall business objectives.
Responsible for all services related to mobile payment, transfer and financial services.
Main responsibilities and activities:
The role holder will be expected to lead the implementation and delivery of strategic and financial objectives for mobile wallet services by driving usage penetration and improving operational performance to meet consumer satisfaction and overall business strategy.
Responsible for writing product briefs and liaising with partners who develop the service, which are used in the company’s various portals and applications.
Merchants integration, bank integration and payment solutions. Acquisition of new partners to increase transaction revenue
– KYC & Data Warehouse: Archive of registered customers.
Drive Rigorously Go for market excellence from idea to launch and all through the product lifecycle.
Lead a full agile team of product owners responsible for launching and maintaining MFS products and services across channels.
Understand intersecting business needs and identify opportunities for new and existing product improvements
Reviewing new technologies and starting MFS to keep the company at the forefront of developments in digital marketing
– Dealing with banks, remittances, application developers, central bank and merchant to launch the product
– Content collection for the company is various applications of value-added services according to feedback received from sales and product marketing teams.
– Ensure relevant and relevant content is collected and submitted
Lifting technique to the appropriate gate or media.
Daily review of the company’s WAP portal to ensure that the content is correct, relevant and up-to-date.
– Identify local information and entertainment trends for content development.
– Negotiate with local content suppliers from start to finish (i.e. identification of new suppliers, selection of content, termination of contracts etc.).
Implementation of content by liaising with the product marketing teams, technology, operations, etc. for this purpose as required.
Work as part of any formed project team that is dedicated to implementing a wireless service to achieve pre-established project objectives.
Liaise with Business Intelligence to develop and analyze customer data and market intelligence.
Manage the MFS team and outsource data collection.
Responsible for revenue, cost and service performance
Ensure effective implementation of the strategy by providing direction, structure, frameworks, models, plans and roadmaps to be adopted by Ooredoo.
Launch and manage mobile financial services to ensure MFS reaches its strategic goals and growth.
Defining standards, setting goals for performance across various activities, and defining performance measurement criteria
Proactively take responsibility for self-improvement by staying well informed of developments, knowledge and innovations in the relevant area of expertise.
Other duties as directed by the commander.
Qualifications / Requirements:
– Bachelor of Science in Marketing, Digital Marketing or any related field
other information:
7-8 years of experience is required based on the progression ladder directly related experience in Marketing and MFS.
At least 3 years of experience in a financial institution and/or telecom industry
Business experience through preferred digital banking channels (Wallet/UPI/Digital Banking/Online Banking, Mobile Banking, Payments)
Comprehensive knowledge of central bank rules and regulations
Comprehensive knowledge of the payment ecosystem
Good knowledge of MFS (Mobile Financial Services) products, business modeling, current trends, market dynamics and customer needs.
Good knowledge of MFS technology and technical platforms.
Experience in editing mobile/web content.
Understand the creation of the APP/Web/WAP/API portal and the content update process on itself (content production, content publishing, operations, alliances, content release planning)
Understand telecom finance services, mobile wallet, content operations, vendor management, and key account management.
Comprehensive knowledge of mobile networks, CCBS, and VAS platforms.
Experience in the product development process.
Familiarity with the technical solutions available in the market and their advantages and disadvantages.
– Strong analytical skills.
Understand the future and trends in mobile technology.
Understand the process of balancing cost and technology.
– Good communication skills.
– Proficiency in oral and written communication in English. Arabic.
Note: You will be asked to attach the following:
– Resume / CV
We are a leading international communications company providing mobile, fixed, broadband and managed services to businesses tailored to meet the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching people’s lives and our belief that we can stimulate human growth by leveraging connections to help people achieve their full potential.
Formerly known as The Qtel Group, we have a customer base of 92.9 million and reported revenues of US$9.3 billion in 2012.