Sales Supervisor – Chanel
who are we
We are a leading partner for luxury throughout the Middle East. With more than 600 stores, 300 brands and more than 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by providing outstanding service to our partners and delighting all our customers. We are rapidly moving from a traditional luxury distributor and retailer in the Middle East, to a hybrid retailer that brings luxury experiences to the fingertips of customers everywhere.
To support the next phase of our growth, we look forward to building a world class team. From physical retail to supply chain and customer loyalty, we aim to use technology and data to continually improve every aspect of our operations. We are looking for the best talent to join us on this journey of exploring new horizons together.
what are you going to do
At Chalhoub, creativity comes alive! Working as a Sales Supervisor, you will be responsible for establishing relationships with clients through personalized services, achieving sales/receivables targets, and managing inventory. You will also build, train and oversee a frontline team as well as support the implementation of in-store events.
• Will build and maintain supplier/retailer relationships in order to build a strong business relationship
• Communicate with retailers to assess their needs and provide assistance in meeting those needs
• Handling retailer inquiries about products, pricing, availability, and uses of the product and services
• Cascade and distribute targeted monthly sales through points of sale
• Conduct store visits to monitor POS performance and adhere to standard operating procedures
• Overseeing the sales process by following up on orders and deliveries (and collections)
• Ensure that dues are paid and collected in a timely manner
• Monitoring market conditions, product innovations, competitors’ products, prices and sales
• Support in-store marketing activations that are done correctly
• Ensure replenishment of stock in stock at appropriate shelves/counters, at appropriate times
• Supervise the ordering and replenishment of all goods to avoid out of stock and process orders if necessary
• Maintain a running inventory through sales promotions in coordination with the back office team
• Ensure that marketing guidelines are met for all brands
• Executing field launches/animations in line with the Backoffice team
• Work with the sales manager to set quantitative and qualitative goals for events
• Handling the setting up of POS events, following trade marketing guidelines
• Participate in the recruitment and training of the sales team
• Encourage and motivate sales teams to implement events and achieve sales targets
• Help determine the optimal schedule of events taking into account local and cultural events
• Send event and outcome reports to management (quantitative report, qualitative information, key lessons learned)
• Participate in related projects and community activities as and when needed
What we can offer you
• With us, you will turn your aspirations into reality.
• We will help shape your journey by enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility.
• Our group offers diverse career paths to those extraordinary, every day.
We understand the value you bring, and strive to provide a competitive benefits package that includes healthcare, child education contribution, telecommuting and flexible policies, as well as exclusive employee discounts.
The Chalhoub Group has been the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
Blending its experience in the Middle East and its intimate knowledge of luxury, Chalhoub Group is building brands in the region, by providing outstanding service to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as operating more than 470 retail outlets, the group’s success is attributed to its most valuable assets of highly skilled and dedicated teams. Professionalism and passion are what fuels the competitive advantage of the Chalhoub Group in today’s market.
Through its commitment to implement sustainable practices in its business, in 2013 the Chalhoub Group was awarded the CSR Label from the Dubai Chamber of Commerce.