booking agent
You are the beginning of an exceptional guest experience. As a reservations agent, you will make our guests feel welcome and reflect the exceptional experience that comes upon their arrival!
What it is for you:
– The employee benefit card offers discounted rates at Accor around the world
Learning programs through our academies
– An opportunity to develop your talent and grow within your real estate and around the world!
– Ability to make a difference through CSR activities, such as Planet 21
What will you do:
– Consistently provide exceptional, friendly and engaging service
– Ensure the best choice for the guest and ensure revenue maximization through additional selling
– Recommend facility facilities and assist guests with information and special requests
– Reserving room reservation requests, entering room lists, and updating accurate information in the system
– introduces the brand and/or group loyalty program to customers; Adapts the sales pitch for each customer
Your experience and skills include:
– A guest-focused personality is key; Experience is an asset
Previous experience working with Opera or a related system
Strong interpersonal and problem solving abilities
– Fluency in English. Additional languages are a plus
Your team and work environment:
It is located along Sheikh Zayed Road in Barsha Heights, next to the Dubai Internet City metro station. Reflecting the privacy of a home and providing the amenities of a hotel, Mercure Dubai offers a unique hospitality experience for short and long stays at an affordable price. Indulge in an array of fine dining options at Day & Night for all-day dining, The Exit Sports Bar, Cafe Social, Corner 8 pool bar and Nostos Greek Restaurant.
Reflecting the privacy of home and offering the amenities of a hotel, Mercure Dubai offers a unique hospitality experience for short and long stays at affordable prices, indulge in an array of exquisite dining options at Mercure Dubai from Day & Night Restaurant. , to The Exit Sports Bar, Cafe Social, Corner 8 Pool Bar and Nostos Greek Restaurant.
Our commitment to diversity and inclusion:
We are a comprehensive company and our ambition is to attract, hire and promote diverse talent.
Why work for Accor?
We are much more than a global leader. We welcome you as you are and can find a job and a brand that matches your personality. We support you to grow and learn every day, making sure that the work brings you purpose in your life, so that during your journey with us you can continue to explore the limitless possibilities of Accor.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor.
Do what you love, care about the world, dare to challenge the status quo! # no limits
A caring employer that provides respect, training and career development to our employees. Attractive employer offering over 100 careers across five continents.
We are much more than a global leader. We are 250,000 hoteliers and have the same passion for welcoming. We take care of millions of guests at our 4,300 addresses and on our digital platforms. As operator, franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energies in making “Feel Welcome” resonate as the best hotel promise.
From luxury to economy and in every corner of the world, more than 20 AccorHotels brands meet all the needs of business and leisure travelers looking for comfort, attention and quality service.