• Implementation of training programs that support the company’s objectives with regard to quality and food safety.
• Ensures compliance with all quality programs including HACCP and ISO22000.
• Evaluation and control of all critical control points in restaurants.
• Perform daily check in different process areas for compliance with food safety standards.
• Take corrective actions if there is any deviation from the critical limits set.
• Participates in and contributes to the continuous improvement of departmental standard operating procedures.
• Helps ensure that the quality program implemented in restaurants provides a systematic approach to assessment, inspection, testing, calibration and all other aspects needed to control and ensure the quality of food products
• Conducting internal audits within the unit and at the outlets.
• Conducting routine laboratory analyzes of food, water and environmental samples.
• Ensures compliance with customer specifications for products.
• Reduce customer complaints to the lowest level by establishing appropriate control of all food safety risks.
• Monitor hygiene standards that include cleaning and sanitation in the unit and ensure compliance with the standards.
• Evaluate product specifications, standards, protocols, quality control and new product development.
• The Pest Control Department monitors the various areas of operations and reports to the Section Head.
• Perform any other quality functions and report all issues on a daily basis to the Quality Assurance Department.
• Maintain and update all food safety and quality records.
• Minimum 2 years relevant experience in a similar role.
• Minimum Bachelor’s degree in Food Technology/Microbiology/Biotechnology/Any other life sciences.
• Basic / Intermediate Training on Hazard Analysis and Critical Control Points.
• Previous industry work in restaurants/hotels/hospitality or food manufacturing.
• Excellent communication skills.
• Teaching the computer using the MS Office program.
• Effective decision making skills.
• Strong problem solving skills.
Making travel special is about knowing what customers want. We understand that by serving our customers, we also serve them. That’s why we talk about the promises our customers made. In this way, we delight our customers and their passengers, even as we continue to challenge ourselves to become the world’s most admired provider.
We treat customers as if they were our guests. And because they expect food to be good and healthy, we maintain the highest international quality assurance standards. Moreover, our teams of experienced and dedicated professionals do their best to provide innovative, efficient and reliable services to each and every one of them.
Over the years, we have become a global player. In the coming decades, we will continue to transform our industry by adhering to our core values.