who are we
We are a leading partner for luxury throughout the Middle East. With more than 600 stores, 300 brands and more than 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by providing outstanding service to our partners and delighting all our customers. We are rapidly moving from a traditional luxury distributor and retailer in the Middle East, to a hybrid retailer that brings luxury experiences to the fingertips of customers everywhere.
To support the next phase of our growth, we look forward to building a world class team. From physical retail to supply chain and customer loyalty, we aim to use technology and data to continually improve every aspect of our operations. We are looking for the best talent to join us on this journey of exploring new horizons together.
what are you going to do
At Chalhoub, we build brands together! As a Marketing Coordinator, you can expect to oversee marketing and promotion plans, and implement in-store marketing animation plans and guidelines
• It will also collect customer feedback to identify actions that will attract new customers and return customers more often
• Coordinating, organizing and ensuring the implementation of the operational work plan within the store to increase customer acquisition, retention, satisfaction, cross selling and selling sales and services
• Improved service and in-store experience:
• Assist the Store Manager in developing an animation program for the sales force (employee training, incentives, data collection)
• KPI’s Store Monitoring
• Handle live coverage on social media platforms
• Analysis and reporting
• Supervising the performance of campaigns and promotions and reporting them to the marketing team
• Conducting monthly reports on customer insights and analysis of sales and store traffic
• Analyze competition, best practices and new trends in the local market and report to the marketing team
What you will need to succeed
• Great Communication Skills
What we can offer you
With us you will turn your aspirations into reality. We will help shape your journey by enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our group offers diverse career paths for those extraordinary, every day.
We understand the value you bring, and strive to provide a competitive benefits package that includes healthcare, child education contribution, flexible remote work policies as well as exclusive employee discounts.
The Chalhoub Group has been the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
Blending its experience in the Middle East and its intimate knowledge of luxury, Chalhoub Group is building brands in the region, by providing outstanding service to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as operating more than 470 retail outlets, the group’s success is attributed to its most valuable assets of highly skilled and dedicated teams. Professionalism and passion are what fuels the competitive advantage of the Chalhoub Group in today’s market.
Through its commitment to implement sustainable practices in its business, in 2013 the Chalhoub Group was awarded the CSR Label from the Dubai Chamber of Commerce.