an introduction
Join the IBM TSS team and help our customers around the world, we are looking for someone who is passionate and tech-savvy to work with us in solving technical puzzles for our clients, if you have technical, troubleshooting and communication skills along with support experience then this might be the right role for you .
We work with a wide range of customers who provide technical support for Linux products, and will be involved in supporting our customers’ IT infrastructure for configuration inquiries and a break/fix scenario.
Your role and responsibilities
Join the IBM TSS team and help our customers around the world, we are looking for someone who is passionate and tech-savvy to work with us in solving technical puzzles for our clients, if you have technical, troubleshooting and communication skills along with support experience then this might be the right role for you .
We work with a wide range of customers who provide technical support for Linux products, and will be involved in supporting our customers’ IT infrastructure for configuration inquiries and a break/fix scenario.
requirements
Language: Must be fluent in English
Strong knowledge of different Linux distributions
– Strong Communication Skills
Strong interpersonal skills and customer management techniques
– Strong troubleshooting skills
3-5 years experience in support field
Technical and professional experience required
Refer to the job description.
Preferred technical and professional experience
– Bachelor’s degree in Computer Science or equivalent
– RHCSA / RHCE certification
– Knowledge in virtual
Location: Smart Village
Hours of Operation: Shift based
For more than six decades, IBM Middle East and Pakistan has played a vital role in shaping the region’s IT landscape. Today, IBM is part of the region’s technology fabric, solving real-world business and societal challenges, with offices in the UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, as well as a variety of hubs across the region.
Within the region, IBM currently has leading initiatives in cloud computing, analytics, mobile devices and security, as well as nanotechnology, e-government, healthcare and many more, in collaboration with leading educational institutions and governments. IBM supports hundreds of customers to drive transformation through technology, contributes to regional research and development programs and has an active Corporate Services Program (CSC).
Reinvention is a key word in the company’s history, and today, IBM is more than just a “hardware, software, services” company. IBM is now emerging as a knowledge solutions and cloud platform company.