summary
To provide courteous, professional, efficient and flexible service at all times, in accordance with Grand Hyatt Abu Dhabi’s standards of performance; To carry out any reasonable duties and minor duties as assigned by the Laundry Manager; To respond to any changes in the function of the laundry department as dictated by the hotel; have a thorough understanding and knowledge of the services and products related to the rooms; To ensure that the workplace and surrounding area are kept clean and orderly at all times; To monitor operating supplies and reduce spoilage and wastage; To handle guest inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution is found and ensure follow up with guests.
qualifications
Ideally with a relevant professional diploma or certificate in hospitality or tourism management. At least two years of work experience in hotel operations. Good customer service, communication and interpersonal skills is a must.
Jay Pritzker founded Hyatt in 1957 when he purchased the Hyatt House Hotel, adjacent to Los Angeles International Airport. Over the next decade, Jay Pritzker and his brother Donald Pritzker, along with other Pritzker family business interests, worked to develop the company into a North American hotel ownership and management company, which became public in 1962. In 1968, Hyatt International was formed It later became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken privately by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, all hospitality assets owned by the Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated into a single entity, now the Hyatt Hotels Corporation.