Starter Supply Scheme – L’OCCITANE
who are we
We are a leading partner for luxury throughout the Middle East. With more than 600 stores, 300 brands and more than 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by providing outstanding service to our partners and delighting all our customers. We are rapidly moving from a traditional luxury distributor and retailer in the Middle East, to a hybrid retailer that brings luxury experiences to the fingertips of customers everywhere.
To support the next phase of our growth, we look forward to building a world class team. From physical retail to supply chain and customer loyalty, we aim to use technology and data to continually improve every aspect of our operations. We are looking for the best talent to join us on this journey of exploring new horizons together.
what are you going to do
At Chalhoub, we deliver excellence every day! Acting as a supply planner, you will manage and lead the validation of demand signals through data analytics. Use historical data, statistical models and forecasting information from sales and marketing as well as business knowledge as key inputs to ascertaining demand. You will be directly responsible for ensuring that the processes are in place to achieve forecast accuracy and meet KPIs.
Demand planning support
Review planning and forecasting outputs and communicate KPIs to relevant team members
Work closely with demand planners to understand projected expectations
Assist in the development of an ordering plan when needed; Determine what is required in supply, demand, and inventory plans to support business needs
Support the demand team in mitigating specific factors (demand drivers, supply constraints) relevant within the category to be carefully managed in the S&OP process
Support any action plans that include price adjustments
Inventory management and fulfillment:
Develop and test different options for inventory size, composition and age profile and recommend the optimal inventory model to support agreed demand and business plans
Implement inventory strategies based on cost-benefit analysis as defined in strategic goals and objectives
– Set KPIs that align with multi-stakeholder objectives for inventory optimization to achieve short- and long-term goals
Lead a cross-functional supply planning effort to optimally meet business needs, including leading the S&OP process as required
Identify supply constraints that are important to the business and work with supply partners to try to improve them to enable improved planning, inventory and service levels
Identify gaps in current supply or demand plans and suggest remedial measures
Leverage order generation algorithms to ensure stock availability
– Monitor supply planning adherence to demand plan
Communicate with all relevant stakeholders about adherence to agreed stock levels to ensure performance is maintained and prompt response to developing issues
– Define restrictions and options on available space and alert businesses to impending issues
Develop suppliers to achieve the levels of capacity required to support our business
Securing supplier participation in internal company initiatives where appropriate (joint planning and inventory management, new product development, etc.) to give the business a strategic advantage
Lead specifications and agreement of KPIs and Service Level Agreements with major suppliers to ensure legal compliance
Conduct a variety of negotiations to achieve the organization’s goals
Create options for contracting, sourcing, relationships, or risk optimization, using category sourcing frameworks
Assist in developing sourcing strategies to develop new and emerging sources of supply
Validating assumptions and the strength of sourcing strategies
Evaluate the capabilities of existing and potential suppliers against evolving business needs and ensure that the business has an adequate and sustainable supply base
Ensure gaps in current and/or potential capabilities are clearly identified and plans are in place to address them
Partnering with Group Logistics and Group Legal to determine the appropriate standard Incoterms approach to use for each type of merchandise and to address any breaches or breaches of the Code of Ethics
Managing the transportation of a range of different cargo types including improving fleets and maintaining a distribution network
Challenging the chosen transportation methods and recommending alternative methods
Prepare backup transportation routes to mitigate any potential risks
– Develop storage strategies and plans. Establish key performance indicators to ensure transactions, costs, and expectations of the health and safety strategy are met
Improved inventory allocation in warehouses
Select appropriate options to maximize efficiency and service levels
Ensures that strategies, resources and business processes are in place and in place to absorb inventory returns and ensure inventory planning adjustments are made accordingly
Partnering with internal stakeholders to identify secondary markets or unsold merchandise disposal facilities
Cost management and analysis
Apply cost modeling techniques to the internal flow of funds and explain the revenue implications for management
Implementation of financial analysis methods such as profit volume and cost/price models
Define, propose and implement agreed changes to the portfolio mix if necessary in order to improve the price/mix ratio
Assess supply sources and costs using multi-level supply chain costing approaches and apply them throughout the life of the supply agreement
– Identify and implement, as appropriate, opportunities to reduce cost and/or offer risk
Evaluate the macroeconomic factors affecting product costs and follow trends to identify potential issues and opportunities
– Leverage market data to analyze any type of external risk (macroeconomic risk, foreign exchange risk) and recommend an action plan to mitigate risks
Design a framework at acceptable levels of risk for the business in coordination with the business leadership
supply chain planning
Collaborate with key stakeholders to create network KPIs
Leading complex design studies, optimization and implementation
Carry out basic on-site space management activities using isolated solutions (eg Excel, Access, CAD, etc.)
What you will need to succeed
Great understanding of each of the major international trade terms
Understand how international trade works and know the International Chamber of Commerce’s governing body, guidelines and formal terminology
Experience working with space optimization technologies
Great understanding of different techniques for handling incoming and outgoing shipments
Understand multi-level supply chain cost models
Great knowledge of macroeconomic factors
Basic knowledge of network design standards and budget metrics
Thorough understanding of network optimization frameworks and software capabilities
Able to lead top-up risk mitigation discussions with key supply partners
Good understanding of major project management methodology
Able to lead cross-functional/organizational project teams
Familiar with Six Sigma’s DMAIC (Identify – Measure – Analyze – Improve – Control) methodology and with kaizen (continuous improvement) tools and techniques such as FMEA, fishbone analysis, etc.
Strong understanding of current and future technologies to accelerate the value of SCM
General awareness of the procurement systems used in the industry and in-depth knowledge of the organization’s current system
Public awareness of demand planning systems used in business
Experience in warehouse and transportation management systems is a big advantage
– 2+ years experience
– University degree in Business Administration, Economics, Supply Chain or any related field
What we can offer you
With us you will turn your aspirations into reality. We will help shape your journey by enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our group offers diverse career paths for those extraordinary, every day.
We understand the value you bring, and strive to provide a competitive benefits package that includes healthcare, child education contribution, telecommuting and flexible policies, as well as exclusive employee discounts.
The Chalhoub Group has been the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
Blending its experience in the Middle East and its intimate knowledge of luxury, Chalhoub Group is building brands in the region, by providing outstanding service to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as operating more than 470 retail outlets, the group’s success is attributed to its most valuable assets of highly skilled and dedicated teams. Professionalism and passion are what fuels the competitive advantage of the Chalhoub Group in today’s market.
Through its commitment to implement sustainable practices in its business, in 2013 the Chalhoub Group was awarded the CSR Label from the Dubai Chamber of Commerce.