EWA calls on customers to join Fixed Billing System

Manama, August 16 (BNA) The Electricity and Water Authority has called on customers to take advantage of the “fixed billing system” for electricity and water bills, noting that it is the best way to manage their expenses by paying a fixed amount per month that represents the actual average consumption in the months prior to their subscription to the system. .

The Electricity and Water Authority indicated that subscribing to the fixed bill payment system for electricity and water bills guarantees that the electricity service will not be interrupted even when the actual consumption value exceeds the value of the fixed amount, as long as the subscriber is obligated to pay the fixed amount.

She added that the system will help subscribers allocate a specific budget for electricity and water services in anticipation of any increase in the rate of electricity consumption during the summer period, as they will pay a fixed amount throughout the year without feeling the increase in the bill resulting from the high rate of consumption during the summer period.

Regarding the service details, the Electricity and Water Authority clarified that there will be a reading of the real meter on a monthly basis as usual, and an invoice will be issued showing the actual consumption and the value to be paid, while the subscriber will pay the fixed amount only. Throughout the year.

Customers can subscribe by selecting “Payment via Fixed Billing System” and filling out the forms available on the Electricity and Water Authority website. They can also call the EWA call center around the clock at 17515555.

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The subscription period in the system is 12 months starting from the date of subscription and renews automatically unless the subscriber requests its cancellation.

At the end of the 12 months, the difference between the actual invoice and the amount paid is calculated. If the amount paid is more than the invoice amount, then the surplus is used as a balance in the subscriber’s account, and in cases where the amount paid is short, the remaining amount is transferred to the balance of the following year and paid in installments.

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