who are we
We are a leading partner for luxury throughout the Middle East. With over 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by providing outstanding service to our partners and delighting all our customers. We are rapidly moving from a traditional luxury distributor and retailer in the Middle East, to a hybrid retailer that brings luxury experiences to the fingertips of customers everywhere.
To support the next phase of our growth, we look forward to building a world class team. From physical retail to supply chain and customer loyalty, we aim to use technology and data to continually improve every aspect of our operations. We are looking for the best talent to join us on this journey of exploring new horizons together.
what are you going to do
At Chalhoub, together we build distinctive brands. Our Brand Manager is responsible for delivering critical and bottom line goals for a group of brands or a single brand. You will oversee business operations across markets/networks and will work closely with store staff and retailers to ensure goals are achieved through advanced customer and people experience while increasing brand awareness and sharing amazing experiences together.
Participate in preparing the annual budget and strategic plan
Participate in strategic meetings with suppliers, marketing, merchandising and regional teams to negotiate commercial terms (margin, animation and exclusivity)
– Coordination with the marketing team. Recommending the marketing mix for existing stores and new openings
Receive the allocated annual budget and monitor budget completion in coordination with Finance
Monitor and direct daily operations to ensure goals and objectives are achieved in terms of sales, margin and profit targets and take corrective action when necessary
Approving the brand mix and overseeing the smooth implementation of opening, closing and refurbishment of stores and/or counters and is often involved in order planning
Maintaining smooth relationships with suppliers/brand owners and business partners
– Negotiate objectives, locations and brand support with key suppliers
Promote excellence in customer service by conducting surveys and analyzing standards
– Analyze and improve cost effectiveness. Preparing advertising review budget updates in cooperation with the General Manager
Attending sales managers/retail managers meetings to review counter performance: sales achievements, marketing activities, staff training
Monitor and analyze market trends and competitors’ activities. Submit action plans and follow up on implementation
Ensure proper implementation of the in-store marketing animation plan/guidelines from the brand owner
– Analyze the profitability of meters/brands and monitor their market share
Review monthly reports on customer and sales analysis, shopper insights, store traffic and warehousing / KPI counter and prepare action plan accordingly
What you will need to succeed
– Fluent in English
Brand management experience
What we can offer you
With us you will turn your aspirations into reality. We will help shape your journey by enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our group offers diverse career paths for those extraordinary, every day.
We understand the value you bring, and strive to provide a competitive benefits package that includes healthcare, child education contribution, remote and flexible work policies, as well as exclusive employee discounts.
The Chalhoub Group has been the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
Blending its experience in the Middle East and its intimate knowledge of luxury, Chalhoub Group is building brands in the region, by providing outstanding service to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as operating more than 470 retail outlets, the group’s success is attributed to its most valuable assets of highly skilled and dedicated teams. Professionalism and passion are what fuels the competitive advantage of the Chalhoub Group in today’s market.
Through its commitment to implement sustainable practices in its business, in 2013 the Chalhoub Group was awarded the CSR Label from the Dubai Chamber of Commerce.