Provide outstanding service by greeting and serving all visitors with the right behavior (appearance, dress and makeup in line with brand standards).
Present the business objectives that have been identified with the Store Manager (customer experience, sales and KPIs).
Satisfying customer needs by cross selling products.
Update management with any issues that need to be resolved to deliver customer experience and results (trends, inventory, ranking…)
Ensure brand standards as defined in the Store Book and as indicated by the Store Manager
Contribute to maintaining qualitative standards in terms of image (planning, merchandising and proper housekeeping of the store) and quality standards of brand customer service.
– Ensure continuous updating of market trends
– High school diploma or bachelor’s degree
– 1 – 2 years experience in retail business
Knowledge of beauty products, especially cosmetic lines
Analytical Thinking: Level Two
Change and adaptability: Level 2
Communication Skills: Level 2
Cultural Awareness: Level One
Customer Focus: Level 2
Leadership and Results: Level 2
Self-confidence: level two
The Azadea Group is a leading fashion and lifestyle retailer that owns and operates over 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the group has grown into a large chain of stores representing leading global brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia. With over 11,000 employees, the company boasts a strong infrastructure that oversees more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and the United Arab Emirates.