who are we
We are a leading partner for luxury throughout the Middle East. With over 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by providing outstanding service to our partners and delighting all our customers. We are rapidly moving from a traditional luxury distributor and retailer in the Middle East, to a hybrid retailer that brings luxury experiences to the fingertips of customers everywhere.
To support the next phase of our growth, we look forward to building a world class team. From physical retail to supply chain and customer loyalty, we aim to use technology and data to continually improve every aspect of our operations. We are looking for the best talent to join us on this journey of exploring new horizons together.
what are you going to do
We’re looking for a social media-obsessed, innovative, and out-of-the-box thinker. A cool and smart fashion person with a new take on social sharing. We are looking for someone who is strongly connected to the GCC market as well as familiar with the international social media landscape.
Role purpose: The Social Media Specialist role will be responsible for creating and implementing all social media content and engagement strategies across all media channels. This role requires someone who will act as the voice of the Level for the community; Understand how and when to connect on Instagram, Snapchat, Tiktok, LinkedIN and Twitter.
Create original and forward-thinking content that reflects the Level brand and audience
Work closely with our creative content team to conceptualize and develop visual and video content across all channels
– Create, maintain and share weekly and monthly content calendars for each platform
– Communicate with our customers through all social media customers, while maintaining the tone of voice of Level Shoes
Responsible for social media strategy, which focuses on engagement, acquisition and retention of brand advocacy
Ensure that social media content is posted on the right channels to connect with the right audience in the right way
– Responsible for all five social platforms: Instagram, Snapchat, Tiktok, LinkedIN, Facebook and Twitter
Leverage the right internal talent and external influencers to represent content and brand level
Work closely with the CRM team to understand key customers and generational audiences on different platforms
– Perform continuous data analytics to increase social media engagement
Work closely with the Marketing, PR and Creative team to ensure social content growth is one of the key competitive advantages of the Level brand.
Work alongside the purchasing team to ensure key products and drops are properly highlighted and positioned according to brand strategies
– Maintain social media image through all social contacts
Keeping abreast of the trending content of Gulf and international competitors
Work with the studio and e-commerce team to ensure consistency across brand image and tone of voice across multiple channels
What you will need to succeed
4-6 years of experience in social media
– Expert of different SM channels
– Experience TikTok and Instagram
– Arabic speakers
Fashion/Luxury Industry is an added advantage
What we can offer you
With us you will turn your aspirations into reality. We will help shape your journey by enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our group offers diverse career paths for those extraordinary, every day.
We understand the value you bring, and strive to provide a competitive benefits package that includes healthcare, child education contribution, remote and flexible work policies, as well as exclusive employee discounts.
The Chalhoub Group has been the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
Blending its experience in the Middle East and its intimate knowledge of luxury, Chalhoub Group is building brands in the region, by providing outstanding service to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as operating more than 470 retail outlets, the group’s success is attributed to its most valuable assets of highly skilled and dedicated teams. Professionalism and passion are what fuels the competitive advantage of the Chalhoub Group in today’s market.
Through its commitment to implement sustainable practices in its business, in 2013 the Chalhoub Group was awarded the CSR Label from the Dubai Chamber of Commerce.