Job purpose
The position is responsible for receiving merchandise by ensuring that the hotel receives the quality and quantity of merchandise requested at acceptable prices.
Main Interactions
internally
– All departments.
externally
– Suppliers.
Group purchasing team.
– auditors.
Government inspectors.
Basic Responsibilities
Performs all duties and responsibilities in a timely and efficient manner in accordance with applicable company policies and procedures to achieve the overall objectives of the position.
Performs other related duties as may be assigned.
– On receipt of goods, ensure that delivery is made in accordance with the terms of the purchase order and standard purchase specifications (quantity, quality, price, etc.).
Ensures that appropriate receiving procedures are adhered to at all times:
The scales used in receiving merchandise are properly tested and adjusted on a regular basis.
– A record of the weight of the various empty containers is kept to facilitate verification of the net weight of received items. This will avoid mishandling items such as fruit that may spoil the food.
– Items are individually counted and checked when received.
– Ensures the quality of the goods.
– If necessary, consult the chef or the purchasing group to check the items for quality and uniformity.
– All items received must be checked against standard purchase specifications.
– Stamp the receipt affixes to each invoice or delivery receipt and records the amount of verification and the signature of the recipient.
Ensures that items are delivered to the correct departments (kitchen, shop, restaurant, etc.).
Consistent late deliveries are brought to the attention of Group Procurement Department.
Frequently delivered merchandise that is of substandard quality or of low quantity is presented to the group purchasing department for necessary action.
Ensures that all returned items are stored properly.
– All returns items are issued with a Merchandise Return Note approved by the Cost Controller and Receiving and Handling Officer.
– ensures the daily record of temperatures for;
– coolers.
– Freezers.
Distribution vehicles.
Prepares summary receipt report and submits it to Finance.
Monitor open purchase orders and report to the cost controller.
Ensures adherence to HACCP standards and requirements at all times.
Focuses on the experience of colleagues/management
– Attends inquiries from colleagues promptly.
Consistently provide professional, friendly and engaging service.
Coordinates with different departments to ensure proper documents are submitted.
Uses Heartist® style – makes guests and colleagues feel welcome, warm and comfortable, amazed and belonged.
Works as part of the finance team
Ensures high quality work is produced at all times.
– Adhere to all set schedule.
Builds strong relationship with team members.
Builds a cohesive work environment and together achieves a set of financial goals.
Be aware of and play an active role in maintaining strict adherence to HACCP compliance.
Participation in broader functional relationships
Maintains a collaborative working relationship with all colleagues.
Participates in training activities to improve knowledge and skills.
Follows the directions in the Fellows handbook.
Understands emergency procedures and health and safety requirements.
– Ensures that standards of service and individual performance are aligned with Accor’s values - guest passion, trust, sustainable performance, spirit of conquest, innovation and respect.
Contributes to corporate social responsibility efforts by supporting the Planet 21 programme.
Main complexity/critical issues in the job
Accuracy of reporting.
– Ability to meet tight deadlines.
Ensure compliance in accordance with the policy and procedures to achieve the overall objectives of the position.
Profile personly
Knowledge and experience
Minimum education “O” levels or equivalent.
– At least one year relevant experience in the same capacity.
Competencies
Good interpersonal skills with the ability to communicate with all levels of employees.
– Ability to work effectively and contribute to a team.
Multicultural awareness and able to work with people from diverse cultures.
Flexible and able to effectively embrace and respond to change.
Ability to work independently and with good initiative in a dynamic environment.
They are self-motivated and energetic.
– sense of urgency.
Quality driven.
– Diligent.
A caring employer who offers respect, training and career development to our employees. Attractive employer offering over 100 careers across five continents.
We are much more than just a global leader. We are 250,000 hoteliers and have the same passion for welcoming. We take care of millions of guests at our 4,300 addresses and on our digital platforms. As operator, franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energies in making “Feel Welcome” resonate as the best hotel promise.
From luxury to economy and in every corner of the world, more than 20 AccorHotels brands meet all the needs of business and leisure travelers looking for comfort, attention and quality service.