As the primary customer contact point, you are responsible for facilitating customer relationships with support and advising and assisting internal Oracle personnel on diverse customer situations and escalating issues.
Are you looking for a Technical Director with Oracle Fusion HCM experience and over 12 years of IT experience with at least 5 years of Fusion experience and remaining years of HCM field experience in Oracle EBS. If selection is made, you must be willing to work in shifts if necessary as our clients are spread across different countries.
Solid project management experience with at least 4-5 projects leading implementation and support projects.
It is a good idea to have PMI and ITIL certification.
Strong communication and customer-facing skills including negotiation and pre-sales activities. Good communication and team player
Ability to lead a team and lead customer service meetings. Willing to work in shifts and support operations
Oracle HCM Modules – Core HR, Payroll, Absence Management, and Benefits.
Oracle HCM Cloud Technical Skills – Fast Formula, BI and OTBI Reporting, Value Set, UDT, Customization, Data Loaders (HDL, HSDL), HCM Extraction.
A minimum of 2-3 Oracle Fusion HCM applications or exposure support with unit-leading hands-on experience in either unit
Must have worked extensively on Oracle EBS / Fusion Payroll operations
Must have experience in implementing and supporting payroll clients
Extensive knowledge of business group functional settings, organizations, departments, divisions, operating units, etc.
Must be able to write the required rapid formula and work on the approval management engine.
Work on end-to-end implementation in global HR, Payroll, Compensation and Benefits modules, creation of value groups and their use in flexible fields such as descriptive/expandable.
– Experience in component composition with Payroll Batch Loader, have good knowledge of quick formulas and quick formula books
– Ability to work on different tasks simultaneously
Excellent analytical and debugging skills in solving problems in a Fusion Cloud environment. Should have good knowledge of SQL and PL/SQL and be able to generate reports in OTBI using SQLs.
Must have good Fusion Environment debugging skills and knowledge of Oracle Cloud support processes.
Knowledge of quarterly Oracle Cloud upgrades and will be able to work effectively with Oracle Cloud Support.
– Ability to work on different tasks
-Exposure to cross functional skills such as Finance/SCM has been added, but not a prerequisite.
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