Office Services – Senior Associate | Job in Amman, Jordan by PricewaterhouseCoopers | GulfTalent

service line
Internal company services

industry sector
do not apply

Specialization
IFS – Internal Corporate Services – Other

management level
First Assistant

Job description and summary
A career in administration and secretarial services, within the company’s internal services, will give you the opportunity to ensure the smooth running of the office, by coordinating administrative support across the office and ensuring that the office is supported in an efficient and effective manner. Responsible for purchasing office supplies. Supervising the help desk, drivers and
Recepion.

Financial issues

• Adhere to the budget allocated to the office services function
• Propose cost saving solutions as appropriate
• Work with procurement in relation to office needs (supplies and consumables)
• Prepare purchase orders for all office management supplies, rent, utilities and service charges

Client

• In line with procurement guidelines, provide office services supplies
• Coordination of local events, office events with close contact with office manager
• Coordination of printing and binding requests
• Facilitate the new recruitment process on board through coordination
• Induction and other matters with HR
• Inform the Humanitarian and IT Coordinator and the receptionist of new hires/departures, and
• Provide/remove security and office access passes as required
• Handles and reports on emerging ad hoc issues
• Acts as an interface between administrative staff and management
• Manage external archiving if appropriate
• Manage seat allocation, storage and parking
• Supervising the couriers and mail room
• Provide training and support to beginner EAs if possible

internal process

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• Manage office administrator appointment and disputes
• Adhere to the policies and procedures established by management
• Coordinates driver schedules, reviews schedules and manages leave
• Coordinates office manager schedules, reviews schedules and manages leave
• Coordinate reception schedules, review schedules and manage leave
• Manage maintenance and repairs
• Manage cleaners and other outside services
• Contact the owner of the office
• Fire Safety Monitors and Business Resiliency Coordinator
• Petty cash management for local offices

learning and growth

• Follow closely the day-to-day operations of junior staff to ensure that office operations support is well maintained and provided fairly to all office users
• Standardize and improve the efficiency of internal office management processes
• Assist the office manager in the recruitment and deployment of junior administrative staff (receptionist, office assistants, drivers, etc. as per local needs)
• Training of new office management team members
• Managing the performance of direct reports
• Act as a key resource and liaise with other functional areas of the business, building cross-functional relationships as needed

education

• Bachelor’s degree required

language

• Fluency in spoken and written English, fluency in Arabic is an advantage

Comprehensive experience

• 5+ years of experience providing office services in a professional services environment, or equivalent in-house experience

specific skills

• Experience with a professional services company preferred
• Previous experience in people/team management is preferred

PwC companies help organizations and individuals create the value they are looking for.

We are a network of companies in 158 countries with approximately 169,000 people committed to providing quality assurance, tax and advisory services. PwC is the brand under which the member companies of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these companies make up the global PwC network.

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In the three main areas of business or service assurance lines, tax and consultancy, we work with our clients from start-ups to the world’s leading organizations to measure, protect and promote the things that matter most to them.

We help our people learn, discover, develop and make a real difference throughout their working lives. We have great ambitions for growth.

The Middle East region of PwC is part of what we call the central bloc and includes the United Kingdom, Europe, Africa as well as the Middle East. The region consists of 12 markets – the United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

Established in the region over 40 years ago, PwC already employs over 4,500 people and is well on its way to becoming the number one professional services company in the Middle East.

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