Enjoy amazing, authentic and unforgettable experiences with Banyan Tree Doha at La Cigale Msheireb.
As a Duty Manager, you will demonstrate your leadership and personal strengths to help maximize front office operations and ensure an exceptional guest journey.
What it is for you:
– The employee benefits card offers discounted rates at Accor around the world
Learning programs through our academies
– An opportunity to develop your talent and grow within your real estate and around the world!
– Ability to make a difference through CSR activities, such as Planet 21
What will you do:
Support the Front Office Manager in overseeing day-to-day operations, ensuring employee productivity, monitoring the efficiency of all operations and helping create a positive work environment
– Handle guest concerns and respond quickly, tracking and notifying appropriate areas to ensure unforgettable moments for our guests
Also responsible for all front office functions during the specified night shift to ensure smooth running of all tasks.
Maximizing room revenue by participating in revenue management meetings and implementing agreed revenue management strategies and practices
Maintains and is guided by hotel policy regarding credit/lost and found property of hotel guests
Your experience and skills include:
Service-focused character required, prior leadership experience required
Previous experience working with Opera or a related system
– Proven ability to build and maintain good relationships with all stakeholders
Clearly communicate ideas, actions, and opportunities with strong communication skills
Ability to lead by example, believe in a strong team culture and set the stage for high performance
Our commitment to diversity and inclusion:
We are a comprehensive company and our ambition is to attract, hire and promote diverse talent.
Why work for Accor?
We are much more than a global leader. We are 280,000 women and men who put people at the heart of what we do, and nurturing a true passion for service and achievement means joining Accor to embark on a unique life journey to imagine the hospitality of tomorrow.
A caring employer that provides respect, training and career development to our employees. Attractive employer offering over 100 careers across five continents.
We are much more than a global leader. We are 250,000 hoteliers and have the same passion for welcoming. We take care of millions of guests at our 4,300 addresses and on our digital platforms. As operator, franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energies in making “Feel Welcome” resonate as the best hotel promise.
From luxury to economy and in every corner of the world, more than 20 AccorHotels brands meet all the needs of business and leisure travelers looking for comfort, attention and quality service.