Digital Payments Coordinator – Service Delivery | Job in Dubai, UAE by Chalhoub Group | GulfTalent

who are we

We are a leading partner for luxury throughout the Middle East. With over 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by providing outstanding service to our partners and delighting all our customers. We are rapidly moving from a traditional luxury distributor and retailer in the Middle East, to a hybrid retailer that brings luxury experiences to the fingertips of customers everywhere.

To support the next phase of our growth, we look forward to building a world class team. From physical retail to supply chain and customer loyalty, we aim to use technology and data to continually improve every aspect of our operations. We are looking for the best talent to join us on this journey of exploring new horizons together.

what are you going to do

Our Digital Payments Coordinator facilitates back-end support for the Digital Payments team. You will be responsible for ensuring that all administrative and documentation activities are completed in a timely and accurate manner and in accordance with policies, procedures, compliance and regulatory standards.

Support the digital payments team with data mining and reporting
Assist in the maintenance of databases related to specific projects or tasks
Preparing and documenting standard operating procedures for various payment flows and processes.
– Create a document repository of all contracts with indexing and quick links
– Manage support issue tracking based on ticketing system
– Assisting with related projects when needed
Gain knowledge of the various business entities within the group and their working procedures, programmes, products and services to ensure optimum service efficiency

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What you will need to succeed

– 1+ year work experience
Understand the basics of digital payments
– Strong Communication Skills
– Proactive team player
Interested in developing a career in digital payments/treasury/finance
– English is essential, Arabic is desirable

What we can offer you

With us you will turn your aspirations into reality. We will help shape your journey by enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our group offers diverse career paths for those extraordinary, every day.

We understand the value you bring, and strive to provide a competitive benefits package that includes healthcare, child education contribution, remote and flexible work policies, as well as exclusive employee discounts.

The Chalhoub Group has been the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

Blending its experience in the Middle East and its intimate knowledge of luxury, Chalhoub Group is building brands in the region, by providing outstanding service to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as operating more than 470 retail outlets, the group’s success is attributed to its most valuable assets of highly skilled and dedicated teams. Professionalism and passion are what fuels the competitive advantage of the Chalhoub Group in today’s market.

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Through its commitment to implement sustainable practices in its business, in 2013 the Chalhoub Group was awarded the CSR Label from the Dubai Chamber of Commerce.

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