responsibilities
• Track assigned accounts to determine outstanding debts
• A course of action plan to recover outstanding payments
• Locate and contact debtors to inquire about their payment status
• Negotiate deadlines for rewards or payment plans
• Dealing with questions or complaints
• Investigate and resolve contradictions
• Establish trust relationships with debtors when possible to avoid problems in the future
• Update account status and database regularly
• Alert superiors of debtors who are unwilling or unable to pay when necessary
• Comply with requirements when legal action is unavoidable
salary:
From 5000 to 6000 QR per month, including fixed allowances.
Requirements and skills
• Proven experience as a debt collector
• Experience working with goals and tight deadlines
• Knowledge of relevant legal requirements
• Working knowledge of MS Office and databases
• Excellent communication and people skills
• Adequate in negotiation and persuasion
• The ability to be polite and compassionate without losing confidence
• High school diploma preferred
One of the leading ‘total solutions’ provider in Qatar.