City Manager
a description
Work summary
Amazon.com strives to be the most customer centric company on earth where people can find and discover just about anything online. By giving customers more of what they want – low prices, wide selection, and convenience – Amazon.com continues to grow and evolve as a global e-commerce platform. Amazon’s evolution from a website to an e-commerce partner to a development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest tech minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Amazon Operations
Amazon Worldwide Operations is the primary driver of customer fulfillment and service that ensures Amazon creates the same consistent world-class customer experience every time. We are looking for high potential, flexible, innovative and forward-thinking professionals to join the MENA Ops integration team. Are you ready to lead high-definition, revenue-generating strategic projects as well as leverage Lean methodologies to drive operational improvement initiatives? Are you equally comfortable with researching business requirements as you delve into architecture and design with development teams?
Join the Operations Integration Team as a City Manager. As the City Manager, you will be responsible for monitoring multiple locations from an operations and compliance standpoint. You will work with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will use your skills to identify patterns and any disruptions in them. You need to be able to dive deep, scrutinize the details and predict the implications of the data. Must be flexible to work weekends and/or night shifts regularly and travel to locations to launch, set up and monitor operations.
Roles and Responsibilities:
• Monitor the operations of assigned sites and suggest and publish improvements
• Identify useful data accumulated from multiple sources and take necessary action
• Anticipate impacts based on current data and trends
• Be organized, appropriate and prompt in notifying the situation, solving the problem and preventing its recurrence
• Act as a liaison between internal and external stakeholders taking into account objectives, limitations, compatibility and information privacy
• Train & associate direct action and compliance with rules and practices
• Site audits for various operational conformances, constraints, and standards
• Perform audits based on standard operating procedures, analyze data and suggest features focused on improving the vendor experience
Basic qualifications:
• Desire to travel
• Since the candidate will be managing multiple sites, the candidate must manage the navigation between the sites.
• The candidate must have a valid DL.
• Excellent communication skills – written and verbal
• Exposure to ERP, dashboard and tools
• Previous experience in FMCG, warehousing, online retail, etc.
• Strong analytical and problem solving skill
• Ability to multitask and manage multiple sites simultaneously with attention to detail
Preferred qualifications:
• Preferred Engineering Graduate
• Previous warehousing experience
Amazon.ae, formerly Souq.com, is an English and Arabic e-commerce platform, owned by Amazon, the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com confirmed that it would acquire Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.