Airport Lounge Ambassador | Job in Bahrain by Propel Consult | GulfTalent

a company
Our client is a well-known luxury lounge of an airline. The company employs more than 600 employees in a large number of departments and departments. They are currently looking for a Lounge Ambassador to be based in Bahrain.

Duties and Responsibilities:
• You are guaranteed a warm welcome experience
• Greet and greet all guests coming to the designated room(s)
• Monitors assigned room areas to ensure a clean picture-perfect environment
• Offers lounge facilities to first-time guests upon request
• Communicating with and appreciating all guests, “Make them feel special”.
• Interacts warmly and openly with guests – stays fully present
• Ensures that all departing guests receive a personal farewell
• Helping guests with travel problems
• Providing high levels of service in all rooms except the central room and reception
• Approaches and greets all guests warmly as soon as they enter the assigned room, when possible
• Approaches and greets all guests warmly as soon as they enter the assigned room, when possible
• Helps guests with hand luggage
• Put a small chair for bags, and small bags next to the chair.
• Connects all guests and gives them recognition, “makes them feel special”
• Help the guests decide where to sit and escort the guests to the seats
• Encourages guests to have drinks by showing drink areas, explaining dining opportunities,
• A hot towel is automatically placed on the table top
• Coordinates menu orders (area on demand) with the kitchen
• Moves from the kitchen, delivers and serves the desired dish to the table (area on demand).
• Lets guests know what wines and drinks are available in the bar areas
• Offers refreshment of drinks to guests before they are cleaned in cups / mugs
• Reset seats and tables
• Cleaning the tables and the sides of the chair
• Walk around the designated area regularly to check guest comfort, table cleanliness, and filter needs
• Ensures that all departing guests receive a personal farewell
• Circulates to ensure a pure view of the room(s)
• Professional preparation and creation of workstations
• Ensures that the level of supervision is clearly raised and renewed at the station at appropriate intervals

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Qualifications and requirements:
• Certificate or college courses in Hospitality, Business and Management
• A friendly and welcoming approach
• Charming and confident personality
• Puts customer satisfaction as a priority
• Well organized and efficient
• Warm and positive attitudes
• Take pride in appearance
• Take care of personal hygiene

Propel Consult offers a service in line with the needs of both our client companies and candidates. Our ability to add value to all levels of employment stems from our sincere belief in providing professional service to both parties. We have built relationships with many leading local and multinational organizations across the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more. The concentration of our resources has resulted in the creation of 5 distinct specialized divisions:

  • Banking and Financial Services
  • HR
  • oil and gas
  • Building
  • architecture

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